Battery Safety

Can I mix batteries of different brands, capacities, types or age?

Unless the manufacturer clearly states otherwise, you should avoid mixing batteries of different brands, capacities, types, or ages, except in an emergency for temporary use. Using mismatched batteries can cause uneven discharge, resulting in risks such as over-discharge, leakage, and even damage to the device. 

What should I do if the battery overheats during use?

1. If the battery heats up significantly, stop using the device to prevent further temperature increase.  

2. Wrap the battery with a thick, dry cloth and remove it from the device quickly to avoid damaging the device.  

3. Wait for the battery to cool completely before disposing of it.  

The operating temperature of XTAR batteries typically does not exceed 60℃.

What should I do if the battery leaks?

Battery electrolyte is strongly alkaline. If leakage occurs, you should stop using it immediately. Please wear gloves to avoid direct contact, and dispose of the leaking battery properly according to local regulations.

Can I keep using a swollen or deformed battery?

No, you shouldn’t. A swollen or deformed battery poses serious safety risks and could even explode. Stop using it immediately and dispose of it properly according to local regulations.

Can I repair or disassemble a battery myself?

It is not recommended to do so, as it may cause battery leakage, short circuit, rupture and other safety hazards.

What should I do if a battery is accidentally swallowed?

The chemicals inside batteries can damage the digestive system and even be life-threatening. If this happens, go to the nearest hospital or call emergency services immediately. Don’t try to induce vomiting, as it can increase the risk of choking.

What should I do if my clothes are washed with batteries?

This can cause the battery to rust and damage its valves, so it’s not safe to continue using it. In addition, make sure to rewash your clothes to remove any chemical residues.

Can I keep using the battery if its outer tube or seal is damaged?

It is not recommended to continue using it. This situation will exposes the battery’s internal chemicals to air, speeding up chemical reactions and potentially causing  rust or corrosion. It can affect the battery performance and safety.

Can the battery be used in extreme temperatures?

It is not recommended to use the battery in extreme temperatures (above 45℃ or below -20℃). High temperatures increase the risk of explosion, while low temperatures affect battery performance and lifespan.